Careers

Salary

$85,000 – $92,000 a year

Where a candidate is placed in the compensation rage depends on the total relevant years of experience.

This position is 40 hours per week.

Benefits & Perks

• Paid time off plan beginning at 3-weeks per year.
• 403(b) Retirement Savings plan with an employer match of 3% with a vesting schedule.
• 10 paid Holidays.
• Comprehensive Medical, Vision, and Dental insurance coverage.

The Learning and Development Manager (LDM) is responsible for collaboratively assessing company-wide developmental needs that drive training initiatives with a foundation of positive psychology, strengths-based, and a growth-mindset that support maintaining an exceptional employee experience. The LDM also designs, implements, and conducts training and assists in cross-training organizational trainers to ensure quality, evidence-based adult learning philosophies are aligned with curriculum development.

Essential Job Functions

• Leads the production of training curriculum for peer support, case management, and other direct service line staff in areas such as de-escalation, emotional intelligence, supervision, healing centered engagement, and other skill development needed to serve the homeless population.
• Shadow staff and provide real-time coaching to support the development of skills provided in workshops and seminars that are aligned with the organizational strategy for performance excellence.
• Support learning and develop strategic goals for an organization-wide learning culture.
• Supports the development of quality systems and processes to identify, approve, plan, design, implement, and evaluate all learning and development activity, including training needs analysis, learning and development plans, effective use of training resources, accreditation processes, flexible/blended learning paths, evaluation, audit, and monitoring of the programs.
• Establish Key Performance Indicators for programs aligned with organizational strategy. Measures programs’ quantitative performance and qualitative impact by designing systems to capture pertinent data and regularly reporting to leadership.
• Manages the development, implementation, and maintenance of the Learning Management and performance management systems.
• Conduct needs assessments to cultivate training strategies targeted at leadership and organization-wide training needs.
• Partners with internal experts/trainers and external training providers to design and deliver a comprehensive core in-house program that equitably supports staff and position skill development.
• Design layered, scalable, and sustainable learning activities to improve organizational performance over time. Determine, design, and coordinate the most effective blended approaches to employee training and development.
• Contextualizes expands and integrates onboarding and orientation at all levels of the organization to improve new employee acculturation, preparedness, and retention and build the agency’s reputation as an Employer of Choice.
• Track and report on identified key metrics to stakeholders, business partners, and leadership to help assess the progress and effectiveness of diversity initiatives, including quarterly and annual reports and ad hoc reports for leadership.
• Presents training and development programs using various forms and formats, including group discussions, lectures, simulations, webinars, videos, microlearning, podcasts, etc.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Performs other related duties as required.

Qualifications Summary

• Excellent verbal and written communication skills.
• Strong presentation skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.

Education, Experience, and Job Competencies

• Bachelor’s degree in Human Resources, Psychology, Education, or a related field is required.
• Certified Professional in Learning and Performance (CPLP) credential or SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or
• Two years of experience designing and implementing employee development programs.

How to Apply

Send a resume, and preferably a cover letter, to the Executive Director, Jim Goebelbecker, PhD at [email protected]. The cover letter should minimally describe your interest in being involved in a rapidly growing nonprofit, experience creating and implementing training, learning and development curriculum, and being a strategic thought partner.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Salary

 $21/hour – $28/hour

This is a full-time position from Sunday through Wednesday, 7am-5pm (40 hours per week).

Benefits & Perks

• Paid time off plan beginning at 2-weeks per year.
• 403(b) Retirement Savings plan with an employer match of 3% with a vesting schedule.
• 10 paid Holidays.
• Comprehensive Medical, Vision, and Dental insurance coverage.

Primary Responsibilities:

The Security and Welcome Specialist reports to the Program Manager.

Security and Engagement Responsibilities

• Hold Community Members to programmatic standards of the facility, uphold their rights and responsibilities, and engage in de-escalation as needed.
• Facilitate regular facility walk-throughs both internally and externally to monitor that there are no illegal activities, medical emergencies, or safety incidents.
• Escort Community Members and enforce bans for individuals that have broken facility standards.
• Maintain working partnerships with Aurora Police Department and other first responders that come to the facility.
• Assess potentially dangerous situations and intervenes to prevent escalating into violence.
• De-escalates guests utilizing person-centered and trauma-informed principles.
• Maintains availability to assist staff in crises that may require physical interventions.
• Engage in restoration meetings with program staff for re-entry into programs and the facility.
• Encourage Community Member’s to avoid loitering in the front of the building, on public property, and engagement in services offered at the facility.
• Acts as the primary contact when there is an intrusion at the property.
• Provides training to new staff on safety issues.
• Maintain critical incident reports and documentation.

Welcoming Responsibilities

• Managing the front door and desk to assist guest sign-in and orderly flow.
• Connect Community Member’s to case managers and care navigators for services.
• Develops and monitors compliance with safety procedures.
• Evaluate guests’ needs through regular contact, including crisis intervention as necessary.
• Provides a welcoming and culturally responsive environment to provide a safe and welcoming environment for all.
• Maintains a work environment of respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
• Maintains a safe, calm, and sanitary environment including ongoing housekeeping throughout the entire facility.
• Maintain the common area, courtyard, parking lot, and organize the shed.
• Participates in team and supervisory meetings as assigned.
• Performs additional duties as assigned.

Job Highlights

• Use your personal and practical experience, knowledge, and first-hand insight to benefit and support the team.
• Employ a strengths-based model of assistance to promote personal growth, development, and recovery in Community Members served.
• Engage in delivering safety and de-escalation crises intervention services to create a safe and welcoming environment.

Data Collection and Documentation

• Maintain and ensure confidentiality of all Community Member information.
• Complete all necessary documentation with accuracy and in a timely manner.

Professionalism and Teamwork

• Understand and follow the policies and procedures.
• Attend required meetings and regular supervision, focusing on supporting restoration and safety of the staff, facility, and Community members.
• Attend and participate in formal and informal staff meetings; address Community Member and program issues as a team where appropriate.
• Provide excellent internal and external customer service; communicate in a professional, timely, and effective manner.
• Actively participate, collaborate, and contribute to promote a team culture respectful of each Community Member’s unique perspective, background, challenges, strengths, goals, and potentialities.
• Complete other duties as assigned.

Qualifications

• One (1) year experience in services to persons experiencing homelessness, substance use disorder, mental illness, or other related areas.
• High School Diploma or equivalent.
• Experience with using Microsoft Outlook, Word and Excel as well as case note program(s).
• Familiarity with operating computerized office equipment and telephones.
• Conflict mediation/resolution skills.
• Trauma-Informed care knowledge and experience.
• Reliable transportation and ability to use a vehicle for work throughout the day.

Preferences

• Working with populations that have trauma in their background
• Ability to relate to people from diverse backgrounds and experiences.
• Creativity and flexibility.
• Resilience and thick skin.

The successful candidate

• Drug free (including THC) with a willingness to submit to random drug and alcohol screenings.
• Believes fully in Advance’s vision.
• Is committed to professional development to improve self-awareness and skills.
• Is familiar with trauma informed care and empowerment models (preferred).
• Values DEI and advances equity throughout the organization.
• Time management skills with the ability to meet a deadline.
• Excellent written and verbal communication.
• Administrative Skills.
• Is able to work independently with minimal supervision.

To Apply: Send a resume, and preferably with a cover letter of interest, to the Program Director, Jacob Merrion, CPFS at [email protected]. The cover letter shouldm inimally describe your interest in helping people experiencing homelessness and should include your background and how it aligns with the position.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary

$80,000-$95,000

This position is full-time.

Case Manager Supervisor

• The Case Manager Supervisor-LCSW reports to the Day Center Program Manager and is responsible for:
• Clinical supervision for peer support specialists and Case Managers.
• Train other Case Managers on best practices in recovery and be open to leading a team of 3-5 people in the future.
• Delivering programming to homeless individuals.
• Creating, with the Advance team, a culture of safety and improved health.
• Supporting unhoused guests in articulating personal goals.
• Promoting long-term goals of gainful employment, acquisition of secure housing, and a lifetime of self-sufficiency.
• Ensuring our unhoused guests are working effectively toward goals and milestones in all areas of their lives with the eventual objective of transitioning to an independent, self-sufficient, and safe living environment.

Job Highlights

• Use your personal and practical experience, knowledge, and first-hand insight to benefit and support the creation of the team.
• Employ a strengths-based model to promote personal growth, development, and recovery from harmful behaviors.
• Provide assistance, support, and advocacy for our guests to identify goals (inclusive of employment and housing), acquire/learn needed skills, and overcome obstacles.
• Attend organizational meetings, meet with external partners and coalitions, and regularly meet with our unhoused guests.

Primary Responsibilities:

One-to-One Case Management

• Manage a caseload of roughly 20.
• Using your recovery experience, assist the unhoused guests in articulating personal goals through one-on-one and group sessions. During these sessions, support guests as they identify and create goals and develop recovery plans with the strengths, supports, and resources needed to realize these goals toward self-directed recovery from harmful behaviors.
• Support guests as they identify, understand, and combat stigma and discrimination associated with mental health, substance use disorder, and homelessness and develop strategies to reduce self-stigmatizing thoughts and behaviors.
• Assist guests in finding mutual aid support groups and running small groups around recovery/wellness.
• Teach and model problem solving techniques by incorporating your own story of recovery where appropriate and/or calling on expertise and knowledge of the team.
• Actively participate, collaborate, and contribute to the team to promote an inclusive and respectful culture.
• Respond to crises as they arise in a manner respectful of individual narratives and backgrounds.
• Solicit, listen, and respond to feedback about services.
• Assist individuals with their transition into long-term stable housing and beyond.
• Mentor and lead unhoused guests in skill-building activities, goal setting, and problem-solving in life, career, relationship, nutrition, health, and overall wellness for the long-term.
• Support our unhoused guests in navigating access to resources to acquire housing.
• Attend meetings with the City of Aurora and other community partners to provide updates on progress and challenges with our case management services.

Data Collection and Documentation

• Become certified, if not already, in the HMIS database. Training will be provided.
• Maintain and ensure confidentiality of all information.
• Complete all necessary documentation with accuracy and in a timely manner.
• Keep accurate data in HMIS or similar database management system.
• Grant management including data collection and reporting.

Professionalism and Teamwork

• Understand and follow the policies and procedures.
• Attend regular supervision.
• Cultivate and maintain a supportive working environment that embraces trauma-informed and culturally competent interactions.
• Attend and participate in formal and informal staff meetings.
• Provide excellent internal and external customer service; communicate in a professional, timely, and effective manner.
• Actively participate, collaborate, and contribute to promote a team culture respectful of unique perspectives, backgrounds, challenges, strengths, goals, and potentialities.
• Complete other duties as assigned.

Qualifications:

• LCSW credentialed in order to provide clinical supervision and facilitate Medicaid billing.
• Three (3) years’ experience in services to persons experiencing homelessness, substance use disorder, mental illness, or other related areas.
• Experience with Medicaid reimbursement.
• Experience with using HMIS, Microsoft Outlook, Word and Excel as well as case note program(s).
• Familiarity with operating computerized office equipment and telephones.
• Conflict mediation/resolution skills.
• Trauma-Informed care knowledge and experience.
• Reliable transportation and ability to use a vehicle for work throughout the day.
• Acceptable background check with the Colorado Bureau of Investigations.

Preferences:

• Licensed Addiction Counselor certification.
• Prior or current recipient of mental health, substance use treatment, and/or homeless services, with the ability to role-model recovery, actively participating in your own recovery.
• Trained in HMIS data entry.
• Ability to relate to people from diverse backgrounds and experiences.
• Creativity and flexibility.
• Resilience and flexibility to adaptations of program growth.

The successful candidate:

• Believes fully in Advance’s vision.
• Is committed to professional development to improve self-awareness and skills.
• Is familiar with trauma informed care and empowerment models.
• Time management skills with the ability to meet a deadline.
• Excellent written and verbal communication.
• Administrative skills.
• Can work independently with minimal supervision.

To Apply:

Send a resume, and preferably a cover letter, to Evelyn Asuming, our Human Resource Manger, at [email protected]. The cover letter should minimally describe your interest in helping people experiencing homelessness and should include:

• Detail of prior, or current, direct, or indirect experience working with addiction recovery.
• Your interest in a career path that can evolve to leading a team of 3+ case managers.
• Understanding of, and respect for, the unhoused.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.